Refund Policy: What Happens If You Don't Like It (2026)
Table of Contents
A refund policy is not a legal formality here - it is part of the trust model. Every app is a one-time purchase, and if it does not do what the store listing promises, you get your money back.
The Window
- 14 days from purchase - the standard return window
- Two full weeks of real use, not a 24-hour trial
- Applies to every Cha0smagick Labs app, no exceptions
- Covers one-time purchases (all of ours) - nothing to cancel
How to Get a Refund
- Open the Google Play Store app on your device
- Tap your profile icon, then Payments & subscriptions
- Open Budget & history and find the app in Purchase History
- Tap the app, then Request a refund, and confirm
- If the store route fails, email support@cha0smagicklabs.com with the receipt
What Counts
- App does not match the listing: missing features, broken promises
- Crashes or freezes that make it unusable on your device
- Behavior differs from the screenshots and description
- Not a match after genuine use - the window exists for that
Why We Do This
Because a refund policy is the most honest marketing there is. A one-time purchase app has to earn the purchase once - a subscription has to earn it forever, which is exactly why we refuse them. The refund window makes the one-time purchase nearly risk-free, and that is how trust is built.
The Norse Rune Oracle is a good example: one draw, one question, one quiet answer. If you try it and the practice is not for you, the window has you covered.
FAQ
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Frequently Asked Questions
How do I get a refund?
On Android: Google Play Store > profile > Payments & subscriptions > Budget & history > find the app > Request a refund. One minute, no questions. Alternatively email support@cha0smagicklabs.com with your receipt.
Is there a catch or a subscription to cancel?
No. Every Cha0smagick Labs app is a one-time purchase. There is no subscription, no account, and nothing to cancel - a refund simply reverses the single payment.
What if I bought it and just do not like it?
That is exactly what the 14-day window is for. If the app does not match the listing, or you tried it honestly and it is not for you, request the refund. We would rather do that than have you resent the purchase.
References
- Google Play refund policy documentation 2025
- FTC Cooling-Off Rule overview 2024
- Google Play Developer Program Policy (financial transactions) 2025