Refund Policy
Working draft — pending review by the legal owner and payment-channel review. Last updated: September 24, 2026.
This draft describes how to raise a refund question for digital products purchased through a Cha0smagick Labs page or linked platform. The checkout page and the applicable consumer law may provide additional rights.
Before requesting a review
- Check the product description, delivery format, device requirements, and checkout terms.
- Contact support if the product was not delivered or is materially different from its description.
- Do not send payment-card numbers, passwords, or full authentication secrets by email.
Submitting a request
Email magiacaoticapractica@gmail.com with the product name, the order or transaction reference, the purchase channel, the date, and a clear description of the issue. Do not include more personal information than needed to investigate the request.
What happens next
We will verify the transaction through the relevant platform, review the product delivery and the facts of the request, and explain the available options. The response time, refund deadline, and any platform fees must be confirmed during checkout or by the legal and payment owner. No refund is promised by this draft alone.
Platform and statutory rights
Hotmart, Google Play, or another payment platform may have its own process and deadlines. If mandatory consumer protections apply, those protections cannot be removed by this draft. A product purchase is not a promise of a particular spiritual, medical, or financial outcome.
Changes and contact
This page will be revised when the actual payment process and jurisdictional requirements are confirmed. Questions can be sent to the address above; do not send sensitive payment data.